Yuuhuuu... :-D
Finally, I got some free time to update my blog he he... I was supposed to write about my FB status, right?! I'm over it already, but juz wanna share as promised. ;-)
As mentioned before, I work in the hotel industry. So, a few days ago, I received a call from the hotel guest and he asked something that has simply amused me. He was actually asking about the features of the hotel bathroom in a broken language, whether it has a 'huge water basin' or the 'water comes down from the roof'... What he actually meant was; large basin = bathtub, water comes down from the roof = shower... HE HE HE... BUT OF COURSE I didn't laugh straightaway upon hearing this question...
So, I posted this conversation in my FB status... merely for a laugh of the day. Obviously, it was funny, but I NEVER mentioned anything about how I responded to this question and what my conversations were after that with this man. There were humorous responses from my friends until suddenly... I was bombarded with comments from one particular guy, who happened to be related to me, but we are not close. He was also an ex-classmate in elementary school, but I only added him as a friend on FB in last Nov or Dec.
He commented that I SHOULD TREAT THE GUEST NICELY... He said sometimes it is a test to see how much the staff is willing to assist the guest... and he said: "Being a local, i always have to confront the manager when most staff treats local one par below than the novelty foreigners..." It happens, but did I say I laugh at this guest's face, being rude and ignore him?? I've heard many funny questions or worst before. Sometimes, there are guests who will laugh along other times, I have to wait until I put down the phone before I burst into laughter or curse haha... I'm only human!
That was still OK, but hold a sec... It seems like he was saying that I was practicing double standard on this guy because he's a local??? Or I may have misunderstood his meaning, but he then posted MOREEE about his experiences staying in other hotels from Jakarta-Singapore-Thailand-Hong Kong and on and on... OMGGGG!!! Was he trying to brag or something??? Or was he implying that I was lack of customer service???
Other people who have commented on my wall were taken aback of him spamming my wall, more than 10 comment boxes!!! It didn't only annoy me, but my friends were also irritated. Some of them said that they have started to type to respond to his comments, but decided not to publish their comments because they didn't want it to turn bad on my wall. My younger sis PM me and asked if he's a newbie in FB and the eldest sis suggested that he should create a blog! LOL!!
I, on the other hand didn't feel right about it as if I was a bad person, SO, I told him what my point was... that the question WAS simply funny. I also told him that I've been working in this industry for many years, so, I know what I'm doing. I said that I AM A GUEST myself and each of us has different experiences and expectations of the services we are paying for... (Am I right???) And then I did thank him for sharing, but somehow, told him to go and share his experiences in the TRIP ADVISOR. ;-PPP
I've already changed the settings and hide my posts from him he he... coz I'm afraid he will repeat the same thing on MY wall. I've seen he's been doing it to some people who happen to be my friends as well. So, I think I'm making the right decision... What say you, peeps???
Finally, I got some free time to update my blog he he... I was supposed to write about my FB status, right?! I'm over it already, but juz wanna share as promised. ;-)
As mentioned before, I work in the hotel industry. So, a few days ago, I received a call from the hotel guest and he asked something that has simply amused me. He was actually asking about the features of the hotel bathroom in a broken language, whether it has a 'huge water basin' or the 'water comes down from the roof'... What he actually meant was; large basin = bathtub, water comes down from the roof = shower... HE HE HE... BUT OF COURSE I didn't laugh straightaway upon hearing this question...
So, I posted this conversation in my FB status... merely for a laugh of the day. Obviously, it was funny, but I NEVER mentioned anything about how I responded to this question and what my conversations were after that with this man. There were humorous responses from my friends until suddenly... I was bombarded with comments from one particular guy, who happened to be related to me, but we are not close. He was also an ex-classmate in elementary school, but I only added him as a friend on FB in last Nov or Dec.
He commented that I SHOULD TREAT THE GUEST NICELY... He said sometimes it is a test to see how much the staff is willing to assist the guest... and he said: "Being a local, i always have to confront the manager when most staff treats local one par below than the novelty foreigners..." It happens, but did I say I laugh at this guest's face, being rude and ignore him?? I've heard many funny questions or worst before. Sometimes, there are guests who will laugh along other times, I have to wait until I put down the phone before I burst into laughter or curse haha... I'm only human!
That was still OK, but hold a sec... It seems like he was saying that I was practicing double standard on this guy because he's a local??? Or I may have misunderstood his meaning, but he then posted MOREEE about his experiences staying in other hotels from Jakarta-Singapore-Thailand-Hong Kong and on and on... OMGGGG!!! Was he trying to brag or something??? Or was he implying that I was lack of customer service???
Other people who have commented on my wall were taken aback of him spamming my wall, more than 10 comment boxes!!! It didn't only annoy me, but my friends were also irritated. Some of them said that they have started to type to respond to his comments, but decided not to publish their comments because they didn't want it to turn bad on my wall. My younger sis PM me and asked if he's a newbie in FB and the eldest sis suggested that he should create a blog! LOL!!
I, on the other hand didn't feel right about it as if I was a bad person, SO, I told him what my point was... that the question WAS simply funny. I also told him that I've been working in this industry for many years, so, I know what I'm doing. I said that I AM A GUEST myself and each of us has different experiences and expectations of the services we are paying for... (Am I right???) And then I did thank him for sharing, but somehow, told him to go and share his experiences in the TRIP ADVISOR. ;-PPP
I've already changed the settings and hide my posts from him he he... coz I'm afraid he will repeat the same thing on MY wall. I've seen he's been doing it to some people who happen to be my friends as well. So, I think I'm making the right decision... What say you, peeps???
9 comments:
mesti dia ada experience sumthing mcm ko tu yg dia berabis2 tu.. bagus jg ko sdh kasi tukar setting fb ko..
Hi Crystal, another different layout on your blog ^___^ Interest story of yours :D
That is NASTY. I think you did the right thing. If he wants to rant about his OWN experiences, then he should write a note or something in Facebook if he doesn't have a blog. It's just insane that he spammed your wall like that. :-((( Ugh!!!
If I were you, I would block the person already HA HA HA HA HA HA...
Hi hi, hop over here from Gunsirit's place.
That guy, he's one of those yang what we Kadazans called, 'Izou boh tii'. ^__^ I would hid him too if he annoys me to the extend yang mau muntah. Better that than loosing my grace to people like him.
Just: Tulah tu, sampai pigi membebel pula di wall sya. Sot betul.
Juliana: Hi, Jul. Hehe... yeah, interesting huh... ;-D
Amel: Haha! Actually, I've already blocked him for a minute then, I've changed my mind LOL... eventually he will be off my list. We'll see he he...
That was hilarious..ehhe
Chegu Carol: Hi, thanks for dropping by! :-) Sorry ter'clash' kita punya comments. About that guy, ya bah, as if diaaa le bah konon tu... He even spelled his name in bold capital letters ah and asked if anyone knows him, adaka??! Hishh... memalukan jak!
Guns: Hehe... sot ma tu orang.
he never close to you, right? So both of you do not click!
But you did the right thing.
Rose: Huh, probably. Even if we're close and he did that to me, I'd definitely warn him.
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